Shipping policy

At Xenia Beauty Labs, we are committed to ensuring your order arrives promptly and in perfect condition. This Shipping Policy outlines our shipping procedures and service details for orders of our Products.

Delivery Timeframes

Our standard delivery timeframes vary depending on your location / Country. Estimated delivery times and actual delivery may vary based on factors such as customs processing and local postal service efficiency.

Free Standard Shipping

We offer free standard shipping as a standard service for all orders shipped to Canada, United States, Australia, New Zealand and The GCC. This applies automatically at checkout and does not require a promotional code.

International Paid Shipping

We offer paid shipping to a vaiety of Countries where the fees vary according to your Country of residence.

We aim to create a seemless experience with the delivery of our products, where we - The Company - cover shipping and import duty fees. 

Expedited Shipping Options

For customers who need their orders sooner, we provide expedited shipping options for an additional fee. During checkout, you will have the choice to select expedited shipping if you require faster delivery.

Shipping Carriers

We utilize local carriers in each shipping destination to ensure efficient and reliable delivery of your order. The carrier used may vary based on your location and specific shipping requirements.

Tracking Information

Once your order has been processed and shipped, you will receive a shipping confirmation email containing your tracking number. This tracking number allows you to monitor the status of your delivery online.

Tariffs and Force Majeure

Xenia Beauty Labs is not responsible for delays or non-performance resulting from force majeure events, such as natural disasters, pandemics, political unrest, labor strikes, or any other unforeseeable event beyond our control. We will do our best to ensure timely delivery but cannot guarantee shipment times if such circumstances arise.

Contact Us

If you have any questions or concerns regarding our Shipping Policy, please feel free to contact us using the following methods:

Thank you for choosing Xenia Beauty Labs. We strive to provide a seamless shopping experience and ensure your order arrives safely and on time.